4983 S Orange Ave, Orlando
#SayYesToTheDress | (407) 857-8873 | mail@minervasbridal.com
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  • Online Sales Policy

Online Sales Policy

 

OUR ONLINE RETURN POLICY:

At Minerva’s Bridal, we hope you love your purchase; however if for any reason you are not completely satisfied, you may exchange your merchandise by requesting a Return Authorization (RA) within 3 days of receiving your order for an online store credit only (less shipping costs and a 15% restocking fee). The three day eligibility to request a return begins on the day that our shipping provider indicates the dress was delivered to you. We ship all items with tracking numbers for this purpose and will go by what the provider indicates as the delivery date to you.

A stated wear date is required for all purchases on Minerva’s Bridal Online. Under no circumstances will an exchange be accepted past the customer's stated wear date. If you choose not to indicate your wear date, the return policy is no longer applicable to your order and it will be considered a final sale.

If you choose to exchange your item, all return fees apply and you will be asked to make payment for the balance due for the new exchange. All exchanges are final sale. All items purchased using online store credit are final sale. We ask that all returns be sent in perfect condition, un-used and unworn with all original tags attached and packaging intact. We have the right to refuse any item we feel does not meet these requirements. Please note that you can only return an item once.

Bridal Gowns must be ordered in store or over the phone and are not considered online purchases.  You may submit a Bridal Gown order for purchase online; however, a consultant will contact you and advise you on your purchase.

Please note: Once you have placed an order with Minerva’s Bridal Online, you may NOT cancel your order unless the item ordered is not able to be delivered prior to your wear date. Products ordered and then refused by a customer at their address will incur an automatic 50% re-stocking fee in addition to the deduction of any applicable shipping charges incurred by Minerva’s Bridal.

ALL SALE ITEMS AND SALES USING PROMO CODES ARE CONSIDERED FINAL SALE! NO EXCEPTIONS

SHERRI HILL DRESSES and Special Orders are FINAL SALE. NO EXCEPTIONS

 

SPECIAL ORDERS are dresses that are not pulled from Minerva's Bridal stock or indicated as IN STOCK on the website photo. Special Orders are ordered direct from the manufacturer. IN STOCK dresses will show on the website as IN STOCK. The style number, exact size and color must be in stock to be eligable for exchange.

 

ALL INTERNATIONAL ORDERS ARE FINAL SALE

ALL INTERNATIONAL ORDERS WILL BE FOLLOWED UP WITH A SHIPPING INVOICE FOR PAYMENT VIA EMAIL. ALL SHIPPING INVOICES MUST BE PAID WITHIN 48 HOURS. IF NOT, A 50% RESTOCKING FEE WILL BE INCURRED. INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR ALL SHIPPING CHARGES INCLUDING TAXES AND DUTIES BOTH WAYS.

 

 

PLEASE NOTE: Due to our high order volume, all orders that are placed successfully go directly to the shipping floor within minutes after the order is placed to get it shipped to you as quickly as possible. We are unable to modify or cancel your order once it has been placed and handed over to our warehouse for processing.

 

 

In Store Sales Policy

 

All sales are final. NO Refunds. NO Exchange. Any & All Deposits are NOT Refundable.

 

 

 

 

 

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Orlando's Premier Bridal Salon

Since 1987, Minerva’s Bridal has been Orlando’s preferred source for designer bridal gowns, quinceañera dresses, prom and evening wear. We pride ourselves on understanding every bride’s needs, emotions and dreams. This accompanied by our extensive knowledge of designers and styles allows us to create a vision that brides can only imagine.

Minerva’s Bridal is an authorized dealer of many of the top wedding gown designers in fashion! such as Allure Bridals, Eddy K Couture, Mori Lee Bridal, Maggie Sottero, Kenneth Winston, Sophia Tolli and many more. In addition to the most breathtaking collection of gowns, Minerva also carries the perfect accessories and accents to create the perfect total look. Get ready to be delighted and excited to say “yes” to your dream dress at Minerva’s Bridal!

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Store Locations

Orange Ave Main Store

(407) 857-8873
4983 South Orange Ave
Orlando, FL 32806

Mon 10am-6pm
Tues 10am-7pm
Wed 10am-6pm
Thur 10am-7pm
Fri 10am-6pm
Sat 10am-5pm
Sun 12pm-5pm

Sand Lake Rd Outlet

(407) 250-5855
730 W Sand Lake Rd #120
Orlando, FL 32809

Mon 11am-7pm
Tues 11am-7pm
Wed 11am-7pm
Thur 11am-7pm
Fri 11am-7pm
Sat 11am-6pm
Sun 12pm-5pm

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Bridal

  • Allure Bridals
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